At Twicso, we strive to deliver your products in the fastest and most efficient manner. Here’s what you need to know about our shipping policy:

Processing Time:

• All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery time for your order is estimated to be between 3-5 business days after processing.

Shipment Confirmation & Order Tracking:

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• Twicso is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Twicso is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Contact Us: If you have any questions or concerns about your order or our shipping policy, please contact us at support@twicso.shop. We are here to help!